You Gotta be Careful When Making Green Marketing Claims

When TerraChoice's Six Sins of Greenwashing report was released last fall, it brought with it whispers of green fatigue, and raised the specter of Big Business Bullsh--. Could it be that corporate co-opting of sustainability had led to a market full of misleading claims and outright lies? Go figure. But as the public's sustainability discussion moves along, governments are getting involved in an attempt to curb the marketplace. So if you're one of the many companies offering up green claims, it's in your best interest to start paying attention to what you can and can't (or should and shouldn't) say.



The Six Sins of Greenwashing report analyzed over a thousand green claims made by businesses, and found that only one was legitimately honest. The rest committed one or more of the following sins:

1. The sin of hidden trade-offs
   Focusing on one environmental benefit while ignoring other essential issues.
   
2. The sin of no proof
   Lack of third-party auditing to back up any claims.
   
3. The sin of vagueness
   Using words and claims with broad or multiple meanings, resulting in an essentially meaningless claim.
   
4. The sin of irrelevance
   Making a green claim that is already inherent to the product or service being marketed, as though there's something special about this one.
   
5. The sin of fibbing
   Outright lying.
   
6. The sin of the lesser of two evils
   Making claims within a product category that is inherently environmentally damaging (i.e. no matter what green claims are made, the product is by definition bad for the environment).
   

The PDF report (also available here) offers recommendations for both marketers and consumers. The ultimate goal is to prevent consumers from becoming so jaded by misleading claims that they give up on green or sustainable businesses altogether.

In addition to TerraChoice's recommendations, both the U.S. and Canada have issued their own guidelines. Our neighbors to the north go beyond the legal requirements for Canadian labeling compliance, offering fairly in-depth recommendations for businesses who make particular environmental claims. The PDF report is a useful tool no matter what country your business operates in.

Our own government also offers guidelines for environmental claims in advertising. Regulated by the FTC, the bulk of these guidelines are legally binding, although I haven't done the legwork to determine just how frequently and under what circumstances these laws are enforced (keeping up with the marketplace's now ubiquitous green claims would certainly pose a challenge for any organization). An even more detailed guide is available on their site, but be aware that the FTC is in the process of updating these in response to the rise of the green marketplace.

Addressing Your Own Green Claims

Though boning up on the federal regulations is a must for any business flirting with green claims, it's not just the government's ire you need to worry about. Speaking the truth is essential to ensure credibility among your own customers. So, once you understand what you can and can't say, you ought to take a look at what you already are saying. At the very least, you need to ask yourself:

• Are my claims specific?
• Are my claims clear and understandable?
• Are my claims verifiable by a reputable third party?
• Do my claims accurately represent the purchasing issues a customer might face when buying my product?
• Do my claims provide enough context for the customer to make an informed decision?

And remember, if you're not sure you can back up what you claim, don't bother saying it. For more information about gauging just how green a business is, see The Case-by-Case for Sustainability.

Curituba: Making DIfferent Urban Design Decisions

One of my favorite shows, Frontline, has an exceptional story on one of my favorite examples of sustainable urban planning, Curitiba, Brazil:

"Far from an idyllic utopia, Curitiba faces the same problems that metropolises around the world do, including overcrowding, poverty, pollution and limited public funding. What's different about Curitiba is that its planners have come up with some creative and inexpensive ways to go about solving universal problems for cities. They've invested in an extensive bus system that operates for less than a tenth of what a subway costs to operate; developed recycling programs that clean up the environment and also address poverty; attracted new industry while expanding green spaces; and used preserved historical areas to revitalize neighborhoods and grow tourism. Curitiba has a radical approach to city planning, unique not only within Brazil but also globally. I traveled to Curitiba to discover what other cities might learn from this model and to see whether this experiment in urban design will last." [Read the full story]

Popular Green Blog Takes a Hard Line on Dissent

WorldChanging is arguably one of the more popular blogs tackling the trinity of green, sustainability, and social issues on the internet. As a nonprofit organization working to build "a bright green future," it's done well to establish itself as a magazine of integrity and thoughtfulness. So it's interesting to note yesterday's post by executive editor Alex Steffen, in which he not only vows to ban all comments denying climate change, but plays the Nazi card, comparing climate skeptics to Holocaust deniers:

"We will delete comments which deny the absolutely overwhelming scientific consensus on climate change, just as we would delete comments which questioned the reality of the Holocaust or the equal mental capacities and worth of human beings of different ethnic groups. Such 'debates' are merely the morally indefensible trying to cover itself in the cloth of intellectual tolerance."

As most of the posters to date acknowledge, the WorldChanging staff is perfectly within its rights to moderate and even delete comments on its site. Yet the way in which Steffen has chosen to word the announcement is so anathema to the stated objectives of the site that it begs the question: what the hell are you thinking? If the producers of WorldChanging are truly interested in "how best to collaborate, how to build coalitions and movements, how to grow communities, how to make our businesses live up to their highest potential and how to make the promise of democracy into a reality," then isn't it a little disingenuous to prohibit open discussion about a scientific theory?

Maybe, and then again, maybe not. According to yesterday's post, WorldChanging's decision to delete such comments is based on the premise that climate change is a scientific fact and, as such, to deny it is "morally indefensible." This is, of course, absurd. It's no different than Christians calling non-Christians sinners and damning them to hell - it makes for a dramatic stance, but casting aspersions isn't really solving a damn thing. Nor is it trying to solve anything. And just to drive the point home, it's not even true.

Let's just say that climate change is a scientific truth and the debate is, in fact, over (you don't hear me arguing). Steffen's position (or is it WorldChanging's? It's not entirely clear, but I suspect we'll get a clarification soon enough) is that denying this physical phenomenon is morally equivalent to denying human equality. But this is an apples-to-oranges comparison; physical science and philosophical constructs are observed and measured on different scales. We could, I suppose, get into an argument about whether or not human equality really is a philosophical construct, but that would lead us to the whole "God-given right" thing, and I would argue that God is himself a philosophical construct. So let's just skip that (or not, you tell me).

Steffen would be much better off simply accusing climate change deniers of being raving lunatics who don't share the same reality as the majority of the population, and prohibit such comments on those grounds. But he didn't take a scientific stand, he took a moral stand. He hopped up on that soapbox and blasted away. Sure, WorldChanging has every right to moderate comments on its own blog. But at some point, an editorial staff needs to decide whether or not such decisions undermine its own credibility. Especially when that credibility hinges on bringing people together using innovative thinking and design models.

The sustainable design model by its very nature must consider all stakeholders when problem solving. And climate skeptics are certainly stakeholders in this environment, whether Steffen and his staff wish them to be or not. That means that if we're going to solve environmental problems - climate change problems - then we need to consider the skeptics as well. By denouncing them as moral sinners and driving them from the fold, we fail to truly address the very issues in which they are so deeply involved.

So if WorldChanging wishes to plug its ears and ignore the skeptics, then as they themselves state, "you're certainly welcome to your opinion." But doing so completely undermines their otherwise important attempts at bridging gaps, deepening understanding, and solving universal problems. And dammit, it gives the rest of us believers a really bad rep.

Public Policy Belongs to the Public

From Pro Bono Junkie's Blog:

"The rise in nonprofits should be a canary in the coal mine for society, telling us that we need to have the courage to demand better public policy to ensure the sustainability of our way of life.

Our local, state and federal governments are not effectively meeting the needs of society. Fortunately, we are a country of entrepreneurial and compassionate people who see the walls of the mine collapsing and are willing to throw themselves against the wall to prevent its fall." [Full post]

The Girl Effect

The Case-by-Case for Sustainability

This post is inspired by the question "What benchmarks do you use to determine if a company is green?" recently asked by a user on LinkedIn.

If a product has recycled content, it's green, right? Anyone who's even a little skeptical (and these days, I wish more people were) understands that you need to ask more than just this one question to determine if a product is green. And how do you know if an entire company is green? If they recycle their paper, or turn the lights and computers off when everyone goes home, does that make them green? The answer is, quite simply, it depends.

The Challenges of "Certified Green"

Increasingly, consumers are using certification to determine whether or not a company is green. There are a number of general certification bodies that have cropped up to help consumers and other businesses identify those who have met particular standards (see the end of this section for examples). Some of these are nonprofits, some are trade associations, and some are glorified PR outlets. Some local governments, especially in California, are also implementing certification systems.

The problem with these types of groups is that they themselves have subjective criteria that they apply to member businesses. So in order to determine if a certified company is legitimately green, one first needs to vet the certification program. This is the challenge I've run into with the San Francisco Green Business Program. The SFGBP is actually one of the most stringent government-sponsored certifications available in California. I've been doing a bit of consulting work with SF's Department of the Environment (just one of the city agencies involved in the program), trying to help them identify the best ways to build the program's credibility. Since there are now at least 285 certification programs to choose from, distinguishing the SFGBP as a leading program becomes even more important.



At the heart of the SFGBP, as with all certification programs, is the need to identify measurable criteria. The challenge, however, is that what is an appropriate and sustainable solution for one organization, business, industry, and/or process may not be so for another. The very nature of holistic sustainability is case-by-case, which makes it exceedingly difficult to create blanket criteria that actually work across all organizations. This leaves us with the simplistic solution of creating specific operational guidelines (as opposed to measurements) that are tailored to particular industries or business models.

The following certifications are just a few that I consider to be decently stringent, though none are "perfect." They're presented with the caveat that this is a partial list, and that my own assessment should be subject to your scrutiny:

• San Francisco Green Business Program (local only; all industries)
  
• Co-op America Seal of Approval (national; all industries)
  
• Green Seal
• FSC (international; wood-based supply chain)
  
• C2C (international; product design)
• LEED (national; building/construction
  
  *Full disclosure: I'm certified by the first two groups.

A Simpler Method of Measuring Green

Obviously, looking for viable certification is the easiest, quickest method to determine if a company is really green. But what if no certification exists, or if you want to vet the certification? In these cases, you can evaluate the following operational areas of the company:

• Energy consumption (amount of, type of)
• Materials consumption (amount of, type of, toxicity of)
• CO2 and other greenhouse gas output (amount of)
• Physical waste output (amount of, toxicity of, treatment of)
• Product output (nature of, life cycle of)
• Employee programs (existence of, nature of)
• Ethics (nature of, statement of, track record of)
• Community relations (use of local resources/vendors, distribution to local areas, enrichment of local communities)

Numbers alone, of course, don't tell the whole story. You'll still need to compare the identified efforts to conventional standards. Are they better, worse, or the same? By how much? Are there specific accepted standards that the company meets or exceeds in any of the given areas?

The Benchmark of Transparency

Another good measure of a company's greenness is their transparency. If an organization voluntarily discloses their operational methodology, and explains in detail the environmental measures they take, that's a pretty good indicator that they're at least addressing those areas. If you're wary of greenwashing (the act of paying lip service to environmental commitment), then look for generic statements, like "All of our products are green," or "We use an eco-friendly production process." Companies should be prepared to go into detail about their processes and back up their claims.

So there you have it: determining if a company is truly green or not is no simple task. Every day more benchmarking groups crop up to try and serve as a standard, but we're still a long way from consensus. In the meantime, any thinking about sustainability must by definition include flexibility, critical thought, and an understanding of the many complexities that go into judging results.

Finally, what methods do you use to judge how green a business is?

Carrotmob: Harnessing Consumer Power so Everybody Wins

What happens when hundreds of people agree to give a single business their business in exchange for an environmental commitment? Watch and find out:

Carrotmob Makes It Rain from carrotmob on Vimeo.

This really is the perfect example of how the strength of individuals can benefit business and the environment. It bridges the typically hostile gap between activists and Big Corpo. It appeals to the everyday shopper. It has the potential to make real change. And they've even got a business plan (okay, not yet). If you're an angel investor looking for the next perfect project, this might be it.

Tell Your Neighbors About the Spray!

I'm going to ask that you indulge my "politics" as I get loud for a bit - I'm just really not okay with getting sprayed with chemicals!

So, for those of you who live in California and want to spread the word, please help yourself to this poster. Download a PDF of either version by clicking on the image. Then take it your local copy shop and start passing them out to friends, neighbors and especially local businesses.





The petition continues to grow, with over 22,000 people refusing to be sprayed. Let's keep it growing!

California Plans to Use Citizens as Guinea Pigs: Why Every U.S. Resident Should Care

Beginning this summer, airplanes will fly 500-800 feet over California, spraying hundreds of thousands of California residents with an untested pesticide called CheckMate. This will start one night in June, and will happen again three nights a month for nine whole months. None of us will know which nights our towns are being sprayed, and none of us will be able to stop it. Your children will wake up the following morning, head to the park, breathe in the air, play on the jungle gym, and you will have no idea if their little hands are coated in the CheckMate pesticide. You might even be walking home from the BART station one evening, and hear that low-flying plane hum over you as it drops its load.



This ain't no horror story - it's actually going to happen. The State's Department of Food and Agriculture is initiating the largest aerial pesticide spray in the history of the United States because it's afraid the light brown apple moth will take over our plants.

• Never mind that the evidence suggests that this moth has been with us for decades causing no harm whatsoever (and has, in fact, been controlled by natural predators).
• Never mind that scientists across the globe have dealt with this moth before, and advised California that widespread spraying will do no good.
• Never mind that the State's previous spraying last year resulted in well over 600 reported ill health effects.
• Never mind that a man named Stewart Resnick, an agribusiness man whose farming company happens to own the manufacturer of CheckMate (the pesticide to be sprayed on us) has made generous political contributions to our State's officials.
• And never, ever mind that 19,000 citizens and counting have said out loud that they do not want to be sprayed.
  

And why should anyone who lives outside of California care? One simple reason: we are the nation's guinea pigs. The USDA recently announced plans to survey all 50 U.S. states to see if the light brown apple moth can be found anywhere else. If they do, you can bet that state officials where you live will look to California as an example for how to deal with it. Even though California's approach won't work.

So what can we do? Do we sit back and inhale the fumes? Do we let agribusiness dump pesticides literally on our heads? Close our eyes and hope we don't get sick? This is not a joke, and this is not the State's choice to make for us.

Join the tens of thousands of other residents who refuse to be sprayed! You don't have to become an activist, and you don't have to give up your valuable time. Just pick and choose from the following easy steps, and make your voice heard.

1. Sign the petition to stop the spray.
2. Learn the facts about their plans.
3. Write an email to Gov. Schwarzenegger, who currently supports the spray.
4. Write an email to Sen. Migden, who's filed legislation to delay the spray.
5. Send an email to everyone you know telling them about the spray (or linking to this blog post).
6. Write a letter to your legislators voicing your opinion.
7. Attend the meetings on 4/15 and 4/16 to add your voice.
8. Flyer your block, neighborhood or town to inform your community.
9. Send out a MySpace, FaceBook or other social networking bulletin about this.
10. Blog about the spray, or simply link to this post.
    

Get loud. Get angry. This is your air, and your body. Don't let them f--- with it.

Bill McKibben on Slowing Global Warming and Moving Toward a Sustainable Economy

Bill McKibben, author of Deep Economy and other books, and one of the earliest reporters on global warming, spoke about the movement to slow global warming the other night in an on-stage interview. I found it odd that the conversation wasn't more in-depth considering the audience (imagine a roomful of rich, white San Francisco liberals - kind of preaching to the choir, hmm?), there were a number of points worth mentioning. I'm just going to quicky sketch out some of these below.



The Challenge of Making the Complex Simple
One of the most difficult aspects of communicating about global warming - and sustainability in general - is that it's such a complex, intertwining subject. Everything feeds into everything else, is connected to everything else in more ways than one, impacts and is impacted by everything else. In a world increasingly desperate for easy answers - just push this button - we're faced with laying bare complex issues and attempting to navigate toward not-so-intuitive answers.

Add to that the fact that this isn't exactly a sexy issue and we're faced with quite the uphill battle. As McKibben said, it's a bit like "going to the doctor and being told you have high cholesterol and have to cut the fat out of your diet." No one wants to do it, and those who do are "rewarded" with not being sick. Logically that may be a big, juicy carrot but at the end of the day we're still stuck munching carrots instead of french fries.

The Challenge of a Brand New Movement
The environmental movement has experienced a lot of changes over the decades, and now that the science is finally in (yes, it is), it's been somewhat vindicated. But this shift means that the movement now needs to go beyond merely proving that global warming exists and, instead, tackle the solution. The solution, of course, is massive economic change. I say "of course" as though this is obvious, and it is to those who have done any deeper reading on the subject outside of, say, USA Today. But McKibben points out that the environmental movement, while solid at education etc., isn't necessarily well-equipped to deal with changing the world's economic system.



It seems to me that the movement itself is a little too insular for that. Once derided for its moral overtones and scolding approach, I'm not sure it's really capable of stepping outside that sense of morality. Changing the global economic structure - regulation of the corporate world, public investment in R&D, global manufacturing and transport, you name it - requires the buy-in of so many differing entities that using a moral imperative to drive this change would seem implausible. But maybe that's exactly what we need - a global recognition, from inside the economic paradigm, that our current global economy is simply not meeting the social responsibilities long promised by unchecked markets.

And what of those markets? When McKibben was asked, "How do you minimize growth [McKibben's approach to stopping global warming] without replacing capitalism?" he replied by stressing the need for more focus on local economies. The idea is that a network of strong local economies provides a safety net of sorts for a stronger global economy. "How can I make it bigger?" is the wrong question, says McKibben. We're craving that smaller, local, community connection that the bulk of us [city-dwellers] have essentially missed out on as urbanization and technology has run rampant. But I'm getting on a tangent.

The Challenge of India and China
Although the U.S. is the primary global consumer, this may well change sooner than we realize (or will be ready for). Developing countries have, for the first time in perhaps the world's history, huge leverage in the growth of their own economies. To power the vast populations of China and India, cheap energy is needed. Right now, cheap energy means coal, which is simply too dirty. If these countries rely on coal - as they are currently doing - we'll be powerless to stop global warming. McKibben points to the U.N. Framework Convention on Climate Change in Copenhagen in 2009 as an key potential turning point. He's of the mind that the only way to succeed in combating global warming is to convince China and India to abandon coal. Good luck with that.

Marking Collective Success
In spite of all the challenges that lie ahead of us, McKibben was careful to point out that as a society, we are actually making great strides towards effective change. He cited not just the mainstream adoption of the subject, but also the increasing number of creative solutions that are cropping up both locally and abroad. In an effort to harness this momentum and maximize it, he's started 350.org,* which asks you and I to put our heads together to come up with new solutions. As he writes on the organization's website:

"What we need most right now are your ideas for how to take the number 350 and drive it home: in art, in music, in political demonstrations, in any other way you can imagine. We will connect actions all around the world and make them add up to more than the sum of their parts–but we don’t have all the ideas and all the inspiration. We need yours."

And that really is what it all boils down to: each and every one of us needs to make a simple decision. Will I work towards change, or will I continue with more of the same? No need to read more into it than that—as a single human being, you don't have to solve the world's problems nor remove yourself from the life you love. But as a group of individuals working towards change, the momentum becomes unstoppable.


*350 parts per million is the maximum safe level of carbon dioxide we can have in the atmosphere. It's McKibben's benchmark for a halt to global warming.

Pro Bono Possibilities

Can you imagine giving away 50% of your products for free? Even though Roughstock donates both cash and services to qualified organizations at the rate of about 10% of our billed revenue, apparently we pale in comparison to design kings Pentagram. According to The Taproot Foundation's recent newsletter, Pentagram "reports that 50% of their clients are nonprofits who they serve pro bono." That's half their client base!

Of course, they have the heavy-duty resources to dedicate to such projects. You can also look at it as an investment in public relations and branding. Nevertheless, that's a huge commitment that speaks volumes about the company.

San Francisco Green Business Resources

When I decided to get certified by the city of San Francisco as a Green Business, I wasn't sure what to expect. Would I have to invest in expensive changes, or sacrifice business productivity for the sake of environmental savings? It turns out that the process was fairly straightforward and the required changes and commitments were easy to implement. Not only that, but the program's coordinators were always ready with resources and ideas.

If you're a San Francisco business owner who's interested in making operational improvements to reduce your environmental impact, you're in luck. The city has some fantastic programs and resources to guide you through the process. The list that follows is segregated into appropriate categories to help you find what you need, fast.


Certification Programs

San Francisco Green Business Program
Aimed at helping companies further their commitment to the environment, this multi-agency program certifies businesses and provides help along the way.

Grants, Loans and Tax Credits

San Francisco Mini-Grants
SF Department of the Environment gives away free money for environmental business projects (quick turnaround grants from $1,000 to $10,000) on a first-come-first-served basis.

San Francisco City Grant Programs
While not environment-specific, San Francisco offers plenty of free money for businesses looking to expand operations, implement new programs, or simply grow.

San Francisco City Loan Programs
While not free money, loans can help get your business where it needs to go.

San Francisco Enterprise Zone Tax Credit
This program offers tax breaks to employers operating within designated Enterprise Zones, and/or hiring from Enterprise Zones.

Participatory Programs

SF Approved Green Purchasing Program
An extensive collection of resources for implementing your own sustainable purchasing policy (you might also want to read my article, "How to Find Green Vendors")

San Francisco Commuter Checks
Looking for a way to provide additional benefits to keep your employees happy while serving the environment? These tax-free public transportation vouchers help encourage employees to reduce car use.

Sunset Scavenger Business Recycling and Composting
It's free to recycle and compost your waste in SF! This site provides all the info you need to start reducing your landfill waste. Your compost even helps grow local wine! This program is especially great for restaurants that produce high levels of food waste.

Neighborhood Revitalization Programs
San Francisco operates revitalization programs in many neighborhoods, working with local businesses to provide opportunities, business support and funding.

Tips, Guidelines, and Additional Resources

SFPUC's Environmental Resource Guides for Businesses
A collection of prevention tips and guidelines for various industries.

Small Business, Green Business
The SF Small Business Commission's list of green business resources and a few additional programs.

The above links should give you plenty of food for thought. As you can see there are tons of resources at your disposal, and most are easy to act on. I hope you'll join me and the hundreds of other local businesses who've decided to incorporate sustainability into our bottom line! And in the interest of pooling our collective intelligence, I'd love to hear your own success stories, challenges, or other resources you've found helpful.

Sustainability Is Like Teenage Sex

From Joel Makower's opening comments at Compostmodern, as reported by GDUSA:

"Sustainability is like teenage sex. Everybody says they're doing it but no one really is. And those who are doing it aren't doing it very well."

How to Find Green Vendors

My latest installment of The Sustainable Studio is now online, and this month I focus on how to implement a sustainable purchasing policy. Whatever industry you're in, the advice contained in this article will help you understand what sustainable purchasing is all about, ideas for implementing your own policy, and where to begin your sustainable vendor search.

"So just what makes a vendor sustainable? Is it as simple as finding a printer who stocks recycled paper? There are currently no strict definitions for what makes a business sustainable, unfortunately, so it is up to each of us to find a system that is both meaningful and practical. As a San Francisco-certified Green Business, I have a simple yet stringent purchasing policy in place for Roughstock Studios. I assign a single point for each of the following attributes that a potential vendor meets..." [Read the full article on Business of Design Online]

I'd love to hear your reaction to the idea of implementing such a policy, as well as any questions you might have about how to practically do so. Feel free to leave a comment either here, or on BoDo!

How Word Choice Influences Behavior: The Hotel Towel Example

If you ever need to influence people's behavior, you might consider Dr. Robert Cialdini's approach. Cialdini has conducted numerous studies exploring how different types of messaging impacts the public's actual behavior. One such study focuses on those cards in your hotel bathrrom urgng you to reuse your towels. As it turns out, how those cards are worded makes a big difference in whether or not guests pay attention:

"In this series of experiments, Dr. Cialdini and his colleagues created four cards asking guests to reuse their towels. Three cards contained a pro-environment message, while the fourth informed guests that the majority of hotel guests reuse towels when asked. In rooms with the fourth card, towels were reused 34 percent more frequently." [from the Inside Influence Report [note: link broken, try the home page, emphasis added]

There are several conclusions that can be drawn from this research:

1. Word choice matters...a lot;
2. People are more likely to act (or not act) based on what they think others are doing (or not doing);
3. It is possible to realize dramatic behavior change with very low investment.
   

So the next time you're trying to get someone to do something, think carefully about how you deliver your message.

Great Resource! Information Design for Advocates and Activists

If you think charts and graphs are sexy like I do, download this booklet immediately. And if you think charts and graphs are evil necessities that you must use in the execution of your social justice campaign, public messaging plan, marketing strategy or whatever you need to call it, download this booklet immediately.


Click above image to download the PDF booklet.

"Visualizing Information: An Introduction to Information Design is a booklet...designed to introduce advocacy organizations to basic principles and techniques of information design. It’s full of examples of interesting design from groups around the world in a variety of media and forms. It has tips, excercises, and even recommended Free Software packages to help polish up your graphics."

For only 25 free pages of text and graphics, this little publication packs a wallop. It's good to see something along the lines of Edward Tufte become a bit more approachable and digestible. Big ups to John Emerson and his contributors for sharing their skills.

Free "Recycled Packaging" Rubber Stamp Art Redux

When I posted the free-to-use artwork for a "Recycled Packaging" rubber stamp last fall, I had no idea how popular it would be. Now, thanks to Anodyne Design, you can see what the finished product actually looks like:



I think it looks gorgeous! And of course, the green ink is the perfect touch. If you'd like to have your own rubber stamp like the one above made, you can download the artwork for free and follow the instructions.

Thanks to everyone who's left comments, and don't forget to spread the word!

The Continued Greening of Hotels, Restaurants and F&B

I knew the hospitality industry was a taking a turn for the better when I was asked to write a training program for Omni Hotels' Art of Breakfast initiative last year (the training taught Omni's employees about their new organic food selection and sustainable suppliers). Given how far the industry has to go when it comes to sustainability, it's reassuring to see the increased attention hotels and restaurants are giving to green issues. With so much room for improvement, I have no doubt the trend will continue.

Restaurants
It seems I'm not alone. The Washington post reports that the Green Restaurant Association is experiencing the most inquiries it ever has, while individual restaurants begin integrating greener ingredient and materials sourcing, and other techniques.
Key resource: Green Restaurant Association (note: they seem to be having server issues)

Hotels
Whether large chains or independent operators, the fact that hotels deal in volume means they consumer more resources and produce more waste than many other business models. The American Hotel and Lodging Association recently compiled a series of green hospitality case studies to encourage hotels to implement new practices.
Key resource: Green Hotelier's selection of "Practical Solutions"

Food & Beverage
Hospitality isn't the only area focusing on these issues, though. F&B manufacturers continue to move toward organic ingredients (for all the labeling controversy that stirs up), and event planners work towards offering more sustainable options and reducing their own environmental impact. The San Francisco Chronicle discusses the rising organic food trend, which seems to be driven largely by consumer demand. Manufacturers keep turning out more organic options, like Square One Organic Vodka, as well as making sustainability a corporate priority.

Overall, the outlook is good and benefits continue to flow in. Over the weeks ahead, I'll be providing some practical solutions for hotels and restaurants who are interested in greening up their operations.

Sustainability Starts From the Top Down: Heineken Case Study

A recently released case study focuses on Heineken's attempts at integrating sustainability into their corporate structure. The case study demonstrates the need for real commitment at the executive level, as well as the challenges facing big business when trying to implement measurable change. From the case study:

"While Heineken’s general objective is to maximize its positive impacts and minimize its negative impacts on society, the company has established clearly defined targets for its sustainability program. They are a mix of quantitative goals for key indicators and measurable actions to be accomplished. Progress against these goals is monitored through an internal reporting structure and other review processes."

The chart above represents the way sustainability has been integrated structurally into the business. But executive buy-in isn't the only requirement; a company must set realistic goals, apply appropriate change techniques and, even then, remain flexible. When Heineken acquired a series of high energy consuming companies, they watched their overall reduction in energy consumption slow to frustratingly low levels, making it harder to meet their target reduction levels by 2010. The plan they had implemented to address Heineken's own energy consumption didn't necessarily account for converting new company acquisitions.

It's this sort of holistic thinking that must expand if sustainable practices are going to take hold throughout big business. The beauty of it is, looking beyond immediate ROI, accounting for "what-if" scenarios, and being able to consider what hasn't happened yet are things we can all do in businesses of any size.

[Note: the case study linked to above suffers from poor editing; several paragraphs are repeated verbatim.]

Social Justice is a Numbers Game

If it weren't for teachers, this country would be seriously screwed.

"Radical Math Teachers are educators who work to integrate issues of economic and social justice into our math classes, and we seek to inspire and support other educators to do the same.

We believe that math literacy is a civil right, and that our nation's failure to provide students, especially low-income youth of color, with a high-quality math education, is a terrible injustice...

We encourage our students to ask the question: 'What are the problems that my community is facing, and how can I use math to understand and help solve them?'"

[via Social Design Notes]

"Making Good Use of Bad Rubbish"

Here's a great little example of creative thinking:



[via via com it]

Green Loans for Small Businesses

From Greenbiz.com:

"Under a pilot program included in the energy bill signed into law last month, the Small Business Administration (SBA) will offer low-cost loans for small to medium enterprises (SMEs) that want to improve their energy and fuel use."

To learn more, contact your local SBA.

[Full Story]

Donating to charity? Make sure they're legit...

If you're considering donating to charity—whether anonymously, in your own name, or as a gift in another's name—you may want to make sure they're legitimate first.

The American Institute of Philanthropy's Charity Watch rates hundreds of charities, so give them a visit before donating to make sure your money is going where it's supposed to.

Furoshiki: Wrapping packages with a single piece of cloth

Pretty cool bit from Japan's Ministry of Environment:

The Project

When was the last time you worked on a project that felt like this?



Sure, it's an awfully cynical look at what should be a well-oiled process. But the above results are entirely avoidable by dropping the egos, working within acknowledged limitations, remaining open and flexible, and skipping ahead to the last panel.

Create your own at TheProjectCartoon.com! [via Freelance Switch]

Orwell and Fascism Come to America

At the risk of sounding like a screaming conspiracy theorist...

Held at the New York Public Library, Here We Go Again: Orwell Comes to America was a recent conference focusing on propaganda in today's America—right here, right now—and how it hogties our public freedoms.

I tried to view the webcasts, in which some great academic minds debate what might be the most important issues of our contemporary society, but I couldn't get the video to work properly (I'm on a Mac, and I believe they use Windows Media Player or whatnot). Maybe you'll have better luck.

Another riveting lecture (no, seriously), is Naomi Wolf's discussion of American fascism and our current administration's echoes of previous di