Roughstock Studios is a San Francisco-based, green certified communications studio offering graphic design, copywriting and consulting services. We build meaningful messages that increase sales, build customer loyalty and make your business more successful. Roughstock Studios designs logo and identity, marketing and promotional materials, advertising, copywriting, editorial and newsletter writing, websites, business collateral, CD, DVD and book packaging, and more. We also specialize in small business, sustainability, hospitality, and food and beverage consulting.

How to Create a DIY Art Gallery

The Budget Gallery is a "temporary art show in co-opted public spaces" that are curated, promoted and executed with the intention of making fine art accessible to the general public. Stay Free/Anti-Advertising Agency man Steve Lambert has now created a wiki for staging your own DIY Budget Gallery.

Now hop to it!

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A Royal Birthday Gift

The Captain really outdid himself. Last night, on my birthday, he presented me with this:

Vintage Royal typewriter

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Studio Hours in May

Quick note to let you know Roughstock will be closed May 15-22. I'll be in Boston at the HOW Design Conference, getting inspired and recharging my batteries. If you'll be attending, be sure to drop me an email.

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Recently Published in HOW Design Magazine...

The current issue of HOW, one of the leading professional graphic design magazines, features Jess' article Deflate the Tire Kickers. Every profession has their version of the tire kicker: those not-so-serious prospects that eat into your profitability. This five-page article walks designers through the client intake process, offering practical advice on how to identify and effectively handle this segment without losing your cool.

'Deflate the Tire Kickers' article by Jess Sand, published in June issue of HOW Design magazine.

The magazine is currently on the newsstands at most major bookstores, and can also be purchased online. [Update: HOW Magazine has now posted the full text on their site, so you can read the article online.]

(And am I the only one who thinks the illustration looks like David Bowie? Which is, of course, totally rad.)

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Carrotmob: Harnessing Consumer Power so Everybody Wins

What happens when hundreds of people agree to give a single business their business in exchange for an environmental commitment? Watch and find out:

Carrotmob Makes It Rain from carrotmob on Vimeo.

This really is the perfect example of how the strength of individuals can benefit business and the environment. It bridges the typically hostile gap between activists and Big Corpo. It appeals to the everyday shopper. It has the potential to make real change. And they've even got a business plan (okay, not yet). If you're an angel investor looking for the next perfect project, this might be it.

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The Fog of War: Full Transcript

Errol Morris Fog of War documentary about Robert McNamara.
From The Fog of War:
"This is the Secretary of Defense of the United States, Robert McNamara. His department absorbs 10% of the national income of this country, and over half of every tax dollar. His job has been called the toughest in Washington, and McNamara is the most controversial figure that has ever held the job. Walter Lippmann calls him not only the best Secretary of Defense, but the first one who ever asserted civilian control over the military. His critics call him 'a con—man,' 'an IBM machine with legs,' 'an arrogant dictator.'"
Get inside the mind of a very powerful man.
"Forty years ago this country went down a rabbit hole in Vietnam and millions died. I fear we're going down a rabbit hole once again. And if people can stop and think and reflect on some of the ideas and issues in this movie, perhaps I've done some damn good here. Thank you very, very much." —Errol Morris, Academy Awards acceptance speech

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April's Roundup Now Online

Yep, it's that time (well, past that time). Discover the joys of juicy news tidbits offered up in the March/April edition of the Roughstock Roundup: Check it out:
  • Note! Studio Hours in May
  • Recent Work: Evnine and Associates' New Logo
  • Marketing Tips: How a Marketing Plan Builds Your Business
  • Recent Blog! Posts That Might Ring Your Bell
  • Who Won Made to Stick?
  • Quick Shots
Read the Roundup!

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New Work: Evnine and Associates Logo and Identity Collateral

I'm really excited to introduce the redesign of Evnine and Associates' new logo and identity collateral. The new streamlined look plays with the financial concept of "extra market returns," symbolized in the industry by the alpha symbol (the "a" in "eva," which is the company's nickname among its client base).

Logo and identity collateral by Roughstock Studios

The big challenge here was creating a look distinguished enough to impress a rather staid financial industry while still communicating the personality and charm of this incredibly focused team of statistical wizards.

Logo and identity collateral by Roughstock Studios

Both the letterhead and envelope are printed on 100% recycled paper, while the business card is printed on a heavier stock, 30% PCW recycled paper.

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How a Marketing Plan Builds Your Business

It’s time to dust off that old marketing plan that’s been crammed in the back of your bottom drawer next to your business plan,and crack it open. Oh, right - you don’t have a dedicated, stand-alone marketing plan. But that’s okay, because you’ve got it all in your head, right? Wrong. Without a written, comprehensive marketing plan, you’re throwing money away without even realizing it.


What’s So Important About a Written Plan?

There are plenty of reasons why you, savvy businessperson that you are, need a written marketing plan, and the most obvious is that you don’t yet have one. Ask yourself: does the competitor down the street (or online) have a written plan? If they do, then you’re a step behind already and you better catch up. But if they don’t, which is far more likely, then creating one for yourself will give you an instant competitive edge.

A well-written strategic plan will provide you with several necessary insights:
  • It makes clear where your money is being spent and where your money should be spent. A good plan includes an audit of your current marketing activity, which accounts for both direct and indirect marketing expenses. It also defines workable budgets for the future.
  • It reveals strengths and weaknesses in your tactics, and provides specific ways to fix the weaknesses and maximize the strengths.
  • It tells you if your marketing tactics are effectively aligned with your goals.
But even more importantly than holding a mirror to your current marketing activity, a thoughtful marketing plan provides you with a tactical step-by-step plan to reach those business goals. This necessarily sets you in a clear direction, making decisions about which marketing tactics to use, how to implement them, and how much money to spend on them, much easier to make in the heat of day-to-day business.

It’s important to realize just how inefficient on-the-fly marketing decisions can be. Making such last-minute, high-pressure choices will almost always dilute your efforts, which means you’ll yield a lower return for the time and money you’ve invested in those off-the-cuff, time-pressured decisions. Creating a strategic marketing plan that you can turn to in these moments will significantly reduce wasted time, money and resources.


So What Does a Good Marketing Plan Look Like?

Realistically, your plan can be as simple or as complex as you choose to make it. You’ll have to balance your available resources with your ideal plan, of course, and find the level of detail that works best for your business. A full-blown strategic marketing plan, however, should include at least the following elements:
  • An analysis of your brand position, market segments, and product delivery strategy
  • A set of specific marketing goals and objectives
  • An audit of your current marketing tactics
  • A step-by-step action plan to reach each goal (each action should build on the others to create a cohesive strategy)
There’s more to it than that, but those are the essentials. Without them, your marketing plan is more of a marketing notion. Remember: a plan should be executable, appropriate to your needs, and effective.


Can You Do It Yourself?

If your business is already struggling to come up with the cash flow to execute each individual marketing tactic already, it can be tough to convince yourself that it’s worth dropping the cash on a professional strategist. After all, who knows your business better than you? And you’re no stranger to bootstrapping. A DIY marketing plan is certainly better than none, and it will obviously save you money in the short term (though probably not over the long-term).

Start with a simple, one-page plan that you can put together yourself. It should include:
  • Your overall business goals
  • A short list of marketing tactics that can best achieve those goals (be picky)
  • What steps you need to take to implement those tactics.
You must be aware, though, that this is not an ideal approach and it will not be a reliable plan over the long haul. Creating the above plan successfully is often harder than it sounds. Identifying appropriate, reachable goals, understanding which marketing techniques work best for those particular goals, and then identifying the specific steps you’ll need to take to maximize the effectiveness of your chosen marketing techniques, all require a level of marketing expertise you may or may not have.

If it’s not reliable, then why bother with a one-page plan? In actuality, it’s more of an exercise to prepare you for working with a professional strategist. Preparing such a limited marketing plan for yourself will reveal what you know and don’t know, and where you might need outside expertise. This is important information: the best business owners recognize their own weaknesses, and find ways to correct for them (usually by hiring someone for whom their weaknesses are actually strengths).

A professional marketing strategist will inevitably bring a different set of skills to the table: they’ll provide you with a broader market context, a better understanding of your competitors, insight into the most effective marketing methods available to you, and an understanding of how to combine everything into a holistic, effective strategy. And perhaps most importantly, a professional will bring a level of objectivity you simply can’t achieve on your own. When you spend all day, every day making your business work, it’s easy to lose perspective and begin to see everything through the lens of that business. Hiring someone who has both your best interest in mind, and the ability to see beyond your business, will result in a marketing plan that you can easily implement, and implement successfully.


And Finally...What To Do With That Plan

Whether you choose to handle your marketing plan yourself, or hire someone to help you with the process, it'll be useless if you cram it back in that drawer and let it gather dust. The best way to make sure you actually use your plan is to start with a solid foundation. Take the time to do it right from the start, and implementing it will come naturally.

Once it's written, review it regularly. At the very least, you should be reviewing your marketing plan every quarter, but every month is even better. This will allow you to align your cash flow with your upcoming marketing expenses, make adjustments, and generally avoid being caught with your pants down (as in, I meant to start putting money aside for my new catalog last quarter and now I have no budget!).

Reviewing your plan regularly will also give you the satisfaction of checking off action steps as you take them and making adjustments as necessary. It's awfully rewarding to cross things of your to-do list, especially when you can watch those to-do items turn into sales. And that might be the best part about creating a written marketing plan: seeing that plan turn into reality before your very eyes. Because the very nature of such a plan is to build momentum and, ultimately, build your business.

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Tell Your Neighbors About the Spray!

I'm going to ask that you indulge my "politics" as I get loud for a bit - I'm just really not okay with getting sprayed with chemicals!

So, for those of you who live in California and want to spread the word, please help yourself to this poster. Download a PDF of either version by clicking on the image. Then take it your local copy shop and start passing them out to friends, neighbors and especially local businesses.

stop the aerial pesticide spraying in San Francisco, Marin, Santa Cruz, California - free poster for download

stop the aerial pesticide spraying in San Francisco, Marin, Santa Cruz, California - free poster for download

The petition continues to grow, with over 22,000 people refusing to be sprayed. Let's keep it growing!

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